Privacy Policy
1. Introduction
KMCS Publishing respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, purchase our products, or interact with us.
We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
2. Who We Are
KMCS Publishing
Email: info@kmcspublishing.com
We are the "data controller" of your personal information.
3. Information We Collect
We may collect and process the following types of data:
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Contact details (name, address, email, phone number)
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Order details (items purchased, payment method, delivery address)
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Account information (if you create a customer account)
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Marketing preferences (e.g., if you sign up to newsletters)
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Technical data (IP address, browser type, cookies)
4. How We Use Your Data
We use your information to:
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Process and fulfil your orders
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Communicate with you about your purchases
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Provide customer support
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Send newsletters or marketing (if you’ve opted in)
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Improve our website and services
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Comply with legal and tax obligations
5. Legal Basis for Processing
We process your data under the following lawful bases:
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Contractual necessity – to fulfil your order or provide a service
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Consent – for optional email newsletters or marketing
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Legal obligation – to comply with tax, accounting, or consumer law
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Legitimate interest – to improve services and protect against fraud
6. Sharing Your Data
We only share your data when necessary to:
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Payment processors (e.g., PayPal, Stripe)
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Delivery and postal services (e.g., Royal Mail, couriers)
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IT or website providers who support our systems
We do not sell or rent your personal information to third parties.
7. Data Retention
We keep personal data only as long as necessary to fulfil orders, comply with legal requirements, and resolve disputes. Typically, order records are retained for up to 7 years for tax purposes.
8. Your Rights
You have the right to:
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Access the data we hold about you
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Request corrections or updates
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Request deletion of your data (where legally possible)
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Withdraw consent for marketing at any time
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Request restriction or objection to certain processing
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Request data portability
To exercise these rights, contact us at info@kmcspublishing.com
9. Cookies & Website Tracking
Our website may use cookies to improve functionality and analyse traffic. You can disable cookies through your browser settings, though some features may not work as intended.
10. Security
We take appropriate measures to protect your personal data against loss, misuse, unauthorised access, disclosure, alteration, or destruction.
11. Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices or content of those third-party websites.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.
13. Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact:
KMCS Publishing
Email: info@kmcspublishing.com
If you are dissatisfied with our response, you have the right to complain to the Information Commissioner’s Office (ICO) at www.ico.org.uk.